This Privacy Policy explains how LeadVine Marketing LLC ("LeadVine Marketing," “we,” “our,” or “the Company”) collects, uses, stores, shares, and protects information in connection with our website, our marketing services, and our AI Employee, automation, chat, and funnel-building services (collectively, the “Services”). This Policy applies to visitors to our website, prospective clients, and clients who purchase or use our Services (collectively, “Users”).

By using our website or Services, you consent to the collection, storage, use, and disclosure of information as described in this Privacy Policy.

Information We Collect

Non-Personal Information. We collect aggregated, non-identifying information about how visitors use our website, including browser type, device information, general location, pages viewed, and site activity, in order to maintain and improve our website.

Personal Information. We collect personal information that you or your business provides to us, or that is generated through your use of our Services. This may include:

Name, phone number, email address, and business information submitted through contact forms, scheduling tools, or direct communication

Billing and payment information

Business details relevant to our Services, including website, niche, service needs, and setup requirements

Login and account activity related to your use of our platform

Communications, support requests, and messages exchanged with our team

AI Employee and Automated Communications Data. If you interact with an AI Employee, chatbot, or automated voice agent deployed by LeadVine Marketing on behalf of a client business, we and our technology providers may collect and process the content of that conversation, including chat transcripts, voice recordings, call transcriptions, appointment or booking details, and related metadata, in order to provide and improve the service.

Data You or Your Business Add to Our Platform. If you are a client, you may upload, import, or input business data into automations, workflows, chat systems, or contact databases as part of using our Services. This may include your own customers’, leads’, or prospects’ names, phone numbers, email addresses, and communication history. This data is processed on your behalf, as described further below.

How We Use Information

We may use collected information to:

Provide, operate, and improve our website and Services

Set up, manage, and support your account and any AI Employee, automation, or chat system built for your business

Respond to inquiries, provide customer support, and communicate about your account, billing, or service updates

Send marketing and promotional communications, where permitted

Conduct internal analytics to improve our Services

Comply with legal, regulatory, and contractual obligations

AI and Automated Communications

Some of our Services include AI-powered chat and voice systems (“AI Employees”) that may communicate with website visitors, leads, or customers on behalf of LeadVine Marketing or our clients. If you clearly ask whether you are communicating with a human or an AI system, we will disclose that you are interacting with an AI system, consistent with Utah law governing generative AI disclosures.

Information shared during an AI-assisted conversation may be used to respond to your inquiry, schedule appointments, route your request, and improve the performance of our automated systems.

Call Recording and Transcription

Phone calls handled by our AI Employee voice agents, or by our team, may be recorded and transcribed for quality assurance, training, customer service, and business record purposes. Where required, this will be disclosed to callers at the start of the call.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and understand site usage. We use Google Analytics to collect aggregated, non-identifying usage data.

We may also use advertising and remarketing technologies, such as the Meta Pixel, Google Ads remarketing tags, or similar tools, to serve relevant advertisements to you across other websites and platforms, and to evaluate the performance of our advertising campaigns. These technologies may use cookies or similar identifiers and may be provided by third parties who have their own privacy practices.

You may opt out of interest-based advertising through the Network Advertising Initiative (https://optout.networkadvertising.org/#!/) and the Digital Advertising Alliance (https://optout.aboutads.info/#!/). Disabling cookies may limit certain website features.

SMS and Text Messaging

If you provide your mobile number and opt in to receive text messages from LeadVine Marketing or from an AI Employee deployed on our platform, you agree to receive messages related to inquiries, appointment or scheduling information, customer service, project updates, and marketing communications where applicable.

Message frequency varies based on your interactions with us.

Message and data rates may apply based on your wireless carrier and plan.

Opt-out: Reply STOP to any message to unsubscribe. You may receive one final confirmation message.

Help: Reply HELP to any message, or contact us using the information below.

Consent to receive text messages is voluntary and is never a condition of purchasing our Services.

We do not sell or share your mobile number or SMS consent information with third parties for their own marketing purposes.

Wireless carriers are not responsible for delayed or undelivered messages.

How We Share Information

We do not sell your personal information. We may share information with:

Our CRM and automation platform provider (used to deliver AI Employee, automation, and chat services)

Telephony and SMS service providers

AI and language-model service providers used to power AI Employee conversations

Payment processors

Hosting, cloud, and infrastructure providers

Professional advisors, including accountants and legal counsel, where necessary

Government or regulatory authorities, where required by law

These third-party providers may independently collect or process information as part of delivering their services, and are subject to their own privacy practices, which we encourage you to review.

Data Uploaded by Clients

If you are a client and you upload, import, or input your own customers’, leads’, or prospects’ information into our platform for use in automations, AI Employee conversations, or marketing campaigns, that data is processed on your behalf and at your direction. You are responsible for ensuring you have the lawful right and appropriate consent to collect, use, and share that data.

International Data Transfers

Where our service providers operate outside the United States, your information may be processed or stored in other countries. Where required by law, we take reasonable steps to help protect information transferred internationally.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain business records, comply with legal obligations, and resolve disputes. If your account or Service access ends, associated data may be deleted after a reasonable grace period, except where we are required to retain it for legal, tax, or compliance purposes.

Data Breach Notification

In the event of a security breach affecting your personal information, we will notify affected individuals in the most expedient time possible, consistent with the Utah Protection of Personal Information Act, and will notify the Utah Attorney General and Utah Cyber Center where required by law.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Confirm whether we are processing your personal information, and access that information

Request correction of inaccurate information

Request deletion of your personal information

Object to or request restriction of certain processing

Request a portable copy of information you directly provided to us

Withdraw consent where we rely on consent as a legal basis

We will not discriminate against you for exercising any of these rights. To exercise a right, contact us using the information below.

Children’s Privacy

Our website and Services are not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

Marketing Communications and Opt-Out

We may send marketing emails and text messages related to our Services. You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email, and from text messages by replying STOP. You may continue to receive non-marketing communications related to your account, billing, or service delivery even after opting out of marketing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of our website or Services after changes are posted constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:

LeadVine Marketing LLC Email: [email protected] Phone: 385-327-3320

Effective Date: September 3, 2026